Category Archives: Business Tips

Tips for your photography business

Superior Customer Service Tips

In the business of photography, do you think of yourself as being in the image business? The photo business? The print business? Those items are part of the product we deliver, but ultimately we are in the customer service business. It’s about finding and keeping the right sort of clients. We need to look after them, so that they will refer us to people they know, and keep coming back to us year after year. Different photographers deliver customer service in different ways. Here are 12 superior customer service tips that all photographers should be doing.

Customer Service

Running your own photography business – you are in the business of customer service

  1. Be on time, always. Being on time shows that the client is important to you. You have put aside other commitments and the client is the focus of your attention. Have you had a customer service commitment where the person is late? When someone is late it screams ‘you are not important enough to me for me to be on time’! Always be on time.
  2. Communicate the way your client wants to communicate. Some of my clients like to meet face to face, some like to chat on the phone, some like to email, and some like to message me from their smart phone. Old customer service advice suggested you should always speak to your client. I’ve found it better to communicate the way that they prefer. I like my first meeting with a client to be face to face, but after the initial meeting If text messages work best for them, that’s how I’ll communicate with them.
  3. If a client has an ‘urgent’ request, get back to them immediately. When my clients have an urgent need it usually isn’t too urgent, it’s usually a bride wanting confirmation of the details. But if it is urgent in the mind of my client, I will treat it with urgency and contact my client as soon as possible. Take their concerns seriously, and work with speed to put their mind at rest.
  4. Don’t let your smart phone distract you. When you are meeting with a client there is nothing more important than them. Don’t look at your smart phone. Don’t answer any calls. Don’t let anything distract you from your client. Don’t keep looking at your phone as messages and prompts pop up. The client is important and you need to respect them by giving them your full attention. If you let yourself get distracted, you are telling your client ‘you are not important to me’. It’s likely that they will respond by finding another photographer who does make them feel important.
  5. Make the client feel like an individual. Clients want to know their photographer has experience and has shot similar work in the past, and they also want to be made to feel like an individual. Find out what they like. Find out what they are interested in. Can use that knowledge to produce images which are tailored for the individual? I had a wedding client tell me that she loved nature and she particularly loved tall trees. You can better that the signature image from her wedding day featured a large tree.
  6. Prepare your gear the night before. Everyone forgets something sometime. Most of us have done it. Reduce your risk of forgetting something by preparing it when you have time. 20 minutes getting organised the night before is much better than a panic the next morning. Batteries charged. Equipment checked. Bags packed. All done the night before.
  7. Always be polite. No matter how tired, overworked, or stressed you feel, always be polite. You can bet your client will remember if you are abrupt or dismissive. And you can bet that they will tell their friends. This applies to all clients, not just the ones you have an instant connection with. Always be polite.
  8. Don’t avoid discussing the bill. Clients expect to pay, so don’t avoid discussions of price or payment. Don’t leave things unsaid, or leave your client guessing. Clients are expecting to pay, so make it clear how much, when, and how.
  9. Listen with a sense of care. Clients have all sorts of concerns and worries. Our job is to respectfully answer questions and make them feel comfortable. This starts with listening attentively and with a sense of care.
  10. Ask questions. Very few clients can give you a completely comprehensive brief that is totally understood without some dialogue. To meet and exceed your clients expectations you need to know what is important to them. To do that you need to ask questions. Whatever sort of client it is – from commercial work to weddings to portraits and anything in between – be prepared to ask your clients questions. If you are struggling, use big open questions. ‘What is the most important thing to you from this photo shoot?’ ‘When I present the images to you, what are you expecting to see?’ ‘What does success look like to you from this shoot?’ ‘What style of images do you like best?’
  11. Take time to follow up with clients. This is about making clients feel like individuals and feel important to you. I still like sending my wedding clients anniversary cards and prints. You can guarantee they will consider me for their family portraits if they feel like I care for them enough to remember their wedding anniversary. Have you considered how you can keep in touch with your clients? And how you can continue to make them feel important?
  12. When things go wrong, do whatever it takes to put it right. When you are running a photography business and dealing with a lot of clients, no matter how good you are, inevitably something will go wrong. And this is when you need to shine. Superior customer service tips would not be complete without addressing this issue. When things go wrong you need to do whatever it takes to put it right. Even if that means losing money on that specific job, you need to put it right. A dissatisfied client will poison your business. Do whatever it takes to put it right.

If you have found this post useful, you may like to read Things Your Photography Clients Don’t Care About. Thanks for reading 12 superior customer service tips. Do you have your own superior customer service tips to share?


Student on smart phone

Show respect for your client, by not using your smart phone in client meetings.

8 Reasons Renting Pro Photo Gear Makes Sense

More and more professional and semi professional photographers are choosing to rent gear rather than buy it. Have you started to rent equipment too? Here are 8 reasons renting pro photo gear makes sense.

Reason #1 – Renting is very cost effective if you are not using that piece of gear often. Perhaps this point could also read, buying gear is not very cost effective if you are only using that equipment a few times per year. Let’s use an example, if you are only going to use a tilt shift lens three or four times per year it is not going to be very cost effective to purchase a pro quality one. At the rental store I use, that same lens can be rented for just $70 for 2 days.

Saving

There are significant financial benefits if you don’t have all your money tied up in gear

Reason #2 – Renting leaves cash flow free to invest in promotional activity. When you choose to rent instead of buy it leaves cash in your business to spend on sales and marketing activity. That activity then generates more jobs for you. Instead of tying up your money in gear, renting leaves you cash to promote your business.

Reason #3 – Renting allows you to tackle a broader range of jobs. Any photographer is limited in what jobs they can take by the equipment they have. Renting gives you access to an almost unlimited range of equipment, which greatly increases the types of jobs you can tackle. Whether you need a 600mm lens, a specific lighting rig, or a super high mega pixel camera body, they can all be rented. Don’t let your equipment limit your business. Use rental gear to expand the number of possible jobs you tackle.

Kids jumping

Be radical. Leave your gear at home and pick up rentals at your destination.

Reason #4 – Renting gear at your destination means fewer headaches when you are travelling. Most photographers have a close affinity with their equipment. We get used to the camera bodies and lenses we use. But travelling with them produces some anxiety. Will all my cameras and lenses make it through the airport ok? Will I be able to carry all that gear onboard? If I check them in, will my bag get lost?  So what if you had identical gear waiting for you at your destination? Try it. Jump onto a flight with just your memory cards, and leave the rest to the rental company. Top quality gear and no travel anxiety.

Reason #5 – Renting let’s you work with the latest equipment. Most photographers don’t buy new camera bodies and lenses the moment they are released. I use Canon equipment and shoot with a 5D. It’s not the latest model. I have a range of L series lenses. Some are also not the latest model. Here’s an added benefit to renting, it gives you access to the latest models and the best technology.

Save money

Renting saves on your insurance as well

Reason #6 – Renting equipment rather than buying saves on your insurance bill. For gear I own, I choose to have it insured so if I lose of damage it, it will be replaced. That comes at a cost. When I rent gear, it is insured through the rental company’s business insurance. I save by not having to buy the gear, and I save again on my insurance bill.

Reason #7 – Rental equipment from reputable stores is well maintained. I rent my equipment from a well known store. After each rental the equipment is checked and cleaned, so that it is in top condition for the next person who rents it. It’s ironic that rental gear might be better maintained than your own equipment.

flash triggers

If you want to experiment with new kit, consider renting it first

Reason #8 – Renting lets you experiment with new equipment. Have you ever shot with a 600mm lens? Or the latest full frame camera body? Or with pocket wizards? Before you commit the big money by buying your gear, rent them first and experiment. How heavy is that 600mm lens? Does it help me get the results I am after? Renting let’s you experiment before you commit.

Thanks for reading 8 reasons renting pro photo gear makes sense.

 

5 Opportunities When You Are Asked to Shoot for Free

Have you been asked to shoot for free? Are you outraged that potential clients ask you to help them in return for exposure? I regularly read social media ‘rants’ from photographers who are livid that a potential client doesn’t want to pay them. Being asked to shoot for free does happen, and I challenge you to find a positive in this experience. Having any client approach you is an opportunity. Here are 5 opportunities when you are asked to shoot for free.

Opportunity #1 – Expand your photography business. The opportunity to shoot without payment is potentially an opportunity to expand your business into a new field. For example, if you’ve built your business on shooting family portraits and weddings, doing a product shoot for a local business is an opportunity to showcase your skills to a new market. An unpaid job comes with less pressure than a highly paid one, and gives you the chance to explore whether you like a different type of work and to see if you are good at it. Opportunity #1 – consider whether an unpaid job has the potential to help you expand your business.

beach huts

Unpaid jobs can expand your business. A wedding shooter might be able to expand into lifestyle or real estate work

Opportunity #2 – Build great contacts. Any client represents one immediate job and a potential pipeline of future work. Before you feel your blood pressure rise and unleash a tantrum on social media, consider whether an unpaid job will benefit your business through the contacts you can make. I have found this can be beneficial when shooting for charities. Charities have people who support them. Often the key supporters are influential business people who have future photography needs. Opportunity #2 – consider whether an unpaid job has the potential to build valuable contacts.

Wallaby

Can payment be in kind? An annual pass to a wildlife park would be valuable to me.

Opportunity #3 – Get paid in kind. The reality is some clients really need and want professional images but just don’t have the immediate cash flow to pay the photographer’s normal day rates. If you are inundated with work, you might let this job pass. But if you’re not, have you considered other ways to get paid? Does the client have goods or services that you would be happy to accept instead of cash payment? Does a new accommodation provider want you to shoot for them? Would you accept free accommodation instead of cash payment? Opportunity #3 – consider whether payment could be made in goods or services instead of cash.

Opportunity #4 – Use the images in your stock photography portfolio. Clients that are not in a position to pay cash may be prepared to sign a model release or property release to let you use the images in your stock portfolio. While the job itself would be unpaid, you have the potential to generate an income years into the future by making the images available through a stock photo library. I have written extensively about stock photography for Beyond Here (see Why I Shoot Stock and other posts) and always consider this option with cash strapped clients. Opportunity #4 – shoot the job unpaid, and use the images in your stock photography portfolio.

dead line

If you are going to say no, give your client plenty of time to find an alternative

Opportunity #5 – Say no, and still help the client. After you have explored all options, sometimes there will be jobs you don’t want to do on an unpaid basis. In this case, there is an opportunity to still be helpful to the client. Firstly, say no promptly. Don’t drag it out. Give the client time to make alternative arrangements. And secondly, suggest a way to meet the clients needs. Do you know an emerging photographer who would happily shoot the job unpaid? Is there an opportunity to help the client and the emerging photographer? Opportunity #5 – say no, and still be helpful to the client.

Thanks for reading 5 opportunities when you are asked to shoot for free. I hope this has encouraged you to think differently and find a positive out of this experience.

Fail Fail Fail Succeed, Irony

Today I was watching a corporate video which examined the difference between invention and innovation. (Please keep reading – I know that was a boring first sentence but it does get better). Invention is about making something for the very first time, while innovation is about building on something that already exists. (Trust me it does get better, just keep going). Innovation is the buzzword of the corporate world. Everyone wants more innovation. So why fail fail fail succeed, irony? The video pointed out that to have an innovative business, you needed to be prepared to fail and accept failure as a stepping stone on the path way to success. At this point the corporate world started to explain what I often try to explain to photographers. Their photography is good, but their business is lousy. And it’s not about simply stepping back onto the right path.

Success

Success and failure aren’t different paths like here. Failure is a stepping stone to success.

I work with photographers to help improve their businesses. Unfortunately many come with the mindset that “I’m on the wrong track, can you just get me back on the path to success?”. It is not that easy, and doesn’t work that way. What works for one photographer, may not work for another. So you can’t copy what someone else is doing and expect it to succeed for you. Just because a successful photographer is advertising on facebook, if you advertise on facebook it doesn’t guarantee business success for you.

This is also what makes it exciting. There are lots of different ways to business success – you have to find the one that works for you and your business. There is no set formula – you have to find your own path.

So if success and failure are not different paths, how does it work? Explaining this is easy – living it is difficult!

Failure and success are on the same path. Failures are stepping stones to success. If you want to improve your business, challenge yourself to make more mistakes. Try things, learn from them. Have more failures, have more learnings. Trust that each failure is getting you closer to business success.

Take steps forward towards success. And once you get there, redefine success. That’s how it works. Failures are stepping stones toward success. If you give up, you may have stopped moving forward when you were just one step from business success! I’m grateful for the corporate video explaining it so well. Lots and lots of photographers could benefit from this insight.

So where does the irony part come in? Ironically, as photographers and creatives we understand that mistakes are ok.

Who takes only one landscape shot, knowing it is the best shot they could possibly take? In short, nobody does – especially in the digital age where it doesn’t cost more to shoot more. We take multiple images. We compose and recompose. We shoot, then review, then shoot again.

Sunrise

I can’t remember how many shots I took of this sunrise, but I certainly didn’t view the others as failures

We find new and different ways to view a scene. We might take 50 shots of a sunrise to get the image that really speaks to us. Do we view 49 of those images as failures? Heck, no! We know they were stepping stones and experiments that got us to the image we love. They gave us a point of reference to then shoot the best image of the day.

See the irony? As creatives we get it, and as business people we don’t. This insight can change your business today. Those 49 shots aren’t failures, they were helping you build up to the success.

See failures as the stepping stones to success. Fail fail fail succeed, irony. Pick up your camera and go and fail some more! Your business success depends on it.

5 Actions to Take Before EOFY

I live in Melbourne, Australia where our tax year finishes at the end of June. That’s  just three weeks from now and lots of people are busy making sure they have their business affairs in order before the end of the financial year (EOFY). So, what should you be thinking about as the tax year wraps up? Here are 5 actions to take before EOFY.

Action 1 – Understand the profitability of your business. It helps to be across the profitability at all times of the year, but especially just before the end of the financial year. To understand profit, the main drivers are sales minus costs. Work out your total sales income, and subtract your total costs to get a simple understanding of your business profitability. The amount of tax you will pay will depend on the tax rate and how much profit you’ve made.

tax

An understanding of profit will help you understand your likely tax bill with time to do something about it

Action 2 – Consider purchasing new assets. Once you understand the level of profitability your business has achieved, you will have an idea of how much tax you will have to pay. To reduce the amount of tax you can increase your expenses by buying new assets. For example, you could purchase a new camera body or lens or computer which would increase your costs. (There are rules around what things can be expensed versus what needs to be capitalized and depreciated, so have a chat to your accountant before you go shopping). Here in Australia the retailers understand that there is an increase in business spending just before the end of financial year, and that’s why you will see a lot of ‘sale’ activity in June.

Action 3 – Review your sales and marketing activity. The primary difference I see between financially successful photography businesses and unsuccessful businesses is the effectiveness of their sales and marketing activity. The end of the financial year is a great time to assess whether your activity is working or not. Be honest. Most have significant room for improvement. The good news is that with improvement it will generate more business for the same amount of effort. Take the time at the end of the tax year to pause and reassess.

fit

Financial year end is the time to assess the fitness of your business

Action 4 – Build a plan for the new year. Big business doesn’t get away with drifting from one year to the next without have budgets and a plan to achieve them. And they shouldn’t – they have shareholders who will hold them accountable. Budgets and plans bring structure and purpose to their activity – and those should be used in small business too. Take the time to put together a budget and a plan before the new financial year starts.

plan

End of financial year is a great time to make a plan for the new year

Action 5 – Resolve to act differently. I have never come across a photographer who is serious about their business who says ‘I just want things to continue the same as they are today’. Everyone wants to make more, or work less, or both! To get a change in outcome you have to change what you are currently doing. You need to resolve to act differently if you expect a different outcome. Make that decision today and be ready to act in the new financial year.

Thanks for reading 5 actions to take before EOFY. May you have a prosperous year ahead!

5 Tips For Managing Your Event Photography Client

Event photography is a common way for photographers to make the first step into paid work. It could be a birthday party, a christening, a promotional event, a corporate day, a wedding, or another event. Being able to produce the photographic results is one thing – and being able to deliver what the client wants is another. Here are 5 tips for managing your event photography client.

Wedding couple

Be clear with your client about the hours you will attend the event

Tip #1 – Know the hours you are expected to attend. You need to be clear on the hours you are expected to attend an event. Be direct and ask your client “what hours would you like me to cover?” This is a small part of making sure you are on the same wavelength as your client. It will also be a component of what you charge for a job. It’s likely that you will charge more for a 4 hour shoot than a 2 hour shoot. Once you know the hours you are expected to attend, make sure you are early and stay through until the finishing time. If the client is at the event, check in with them before you leave (this is also a great time to ask “would you like me to stay longer? My rate is $XX per hour and I am happy to stay another hour”)

Tip #2 – Be clear about the key moments of the event and be ready to shoot them. Make sure you ask your client “what are the key images you would like from this event?” If it is a birthday party the client might want images of the child blowing out the candles on the cake, an image including the child’s parents and grand parents, and one of the next door neighbor who has baby sat the child over the years. You really can’t deliver the images the client needs without a good understanding of the key moments. It’s about knowing what is important to your client. Once you know the key moments, be sure you shoot all of them and more.

Tip #3 – Understand your client’s key deliverables. Often your client will have a deadline to meet and it is important you understand this. Let’s use the example of a corporate event. The client may need the images to be used in a brochure which will go to print in 2 weeks time. This is critical information so that you can agree with the client when you will deliver the images. There is nothing more frustrating for a client to have organised a photographer to be at the event, and then not have the images delivered to meet their deadline. (If your client has a really short deadline, you may consider charging more to give that client’s job the highest priority in your workflow).

Business woman

Ask your clients how the images will be used and deliver the files in a size and format which is appropriate

Tip #4 – Understand how many images your client is expecting and how they will be used.  This tip is also to gain clarity about the client’s expectations and to some degree will influence your pricing. If you attend a full day corporate event, your post production time will vary greatly if the client is expecting 100 images compared to 500 images. Ask your client in advance so that you both have clear expectations.

It is also handy to know how the images will be used. If they are going to be used only on a website, you can deliver low resolution images ready to be immediately uploaded to the client’s website. If they are going to be printed, try to deliver the images in the appropriate resolution which will make things easy at the client’s end.

Tip #5 – Get payment in advance wherever possible. Event photography is rife with situations of the photographer not getting paid in a timely manner, or not getting paid at all. To minimize your risk, get payment in advance wherever possible.

If you are shooting a wedding you are making a big commitment of time and effort. For weddings it is standard to be paid in advance. Wedding venues asking for payment in advance which makes it easy for the photographer to request the same.

If you are shooting a corporate event, be sure to submit your invoice early. Corporations sometimes take time to pay their suppliers, so the sooner you have submitted your invoice, the sooner you will get paid.

Thanks for reading 5 tips for managing your event photography client. Good luck with your event photography.

Things Your Photography Clients Don’t Care About

I feel fortunate to be able to help other photographers run their photography businesses. That usually means I have very little input to the style of images they are shooting, but a lot of input to how they manage clients, how to sell and market, and how to establish efficient processes for running their businesses. Often we do a review of their website as a key tool for communicating with potential clients. During the course of many reviews, I have put together a list of things your photography clients don’t care about. Avoid featuring these heavily in the promotion of your photography business.

Wedding

Clients are interested in your images, not the process to get there

  1. Clients don’t care what equipment you use. From time to time, I see photographers detailing a long list of the equipment they use – camera bodies, lenses, flash units, light modifiers. Trust me, your client doesn’t care. They generally don’t know the 70-200mm L series MkII and listing that detail positions you as a ‘gear nerd’. Clients want to know you can shoot good images and they do expect you to have professional grade equipment, but they don’t care about the details of your equipment.
  2. Clients don’t care that this is your passion. Clients don’t care, because they expect you to be passionate about your profession. They expect you to produce good results. They really don’t care that you got your first camera at the age of 7, and felt called to be a photographer. Don’t clog up the content of your website talking endlessly about your passion and how from the age of whatever, you knew you were going to be a photographer.
  3. Clients don’t care about the hours you put in. It’s about the outputs, not the inputs for a client. Don’t get fooled into thinking you have to tell your clients about how hard you are going to work for them. Working hard is a good virtue, but in photography the client is interested in the outputs of your work.
  4. Clients don’t care where you studied. Unless you went to an extremely prestigious university that is known to all of your clients, don’t be tempted to tell your clients about where you have studied. Clients are interested in whether you can produce high quality images for them. You either can or you can’t. Where you studied is not of interest to your clients.
  5. Clients don’t care about the post production process. Most clients do know that their images will be enhanced in post production, but clients don’t want to know the intimate details of your workflow. There is no need to list the process you take of importing RAW files into Lightroom, making minor adjustments, then working in Photoshop and saving as a TIFF file. Even writing that was starting to bore me! Clients are interested in the outputs of your workflow. Show them strong images, don’t bore them with your post production process.
Sydney Opera House

Clients don’t care about the post production process. They care about the outputs.

Give clients what they are looking for in your promotional materials. Show them good work. Make it clear you are a real person. Show them you have experience. Don’t get caught up in providing lots of information they are not interested in. Keep it relevant to the client to book more jobs.

Thanks for reading ‘things your photography clients don’t care about’. Happy shooting.

Five Photography Business Reminders

I like to read blogs about photography, and I particularly like 2 blogs about the business side of photography. They help to give me a different perspective on the things I like to write about, and to discuss with other photographers. This week, reading the two blogs prompted me about five photography business reminders. They are five key points that are easy to talk about, but hard to do when you are starting out. So if you have recently got underway, see if you can adopt these five photography business reminders into your own business. And if you’ve been operating for some time, will challenging yourself on these five points make your business stronger?

Reminder #1 – Put the client first. Building a successful photography business is about creating a long list of happy clients. It doesn’t matter what you are shooting, the key to business success is having happy clients. Put the client first. This business is not about you feeling important, it’s not about your fancy equipment, it’s not about how many likes you get on Facebook – it’s about the client. Keep creating happy clients.

Jumping

Give your clients reasons to be jumping for joy. Happy clients makes successful photo businesses.

Reminder #2 – When it goes wrong, do whatever it takes to make it right. No business goes so smoothly that every client is completely happy. No matter how good you are, you are inevitably going to upset or disappoint someone. When this happens, your response will define your business. Do whatever it takes to put things right – even if it means losing money on the job. If a client isn’t happy with a print – get it redone at your expense. Making clients happy is what makes successful businesses. Show them that you care. When it goes wrong, do whatever it takes to make it right.

Reminder #3 – Being successful will take hard work. If you’ve got the idea that successful photographers live a glamorous life and cruise from one high profile job to another – be assured that’s not the truth. Running a successful photography business is hard work. There are times when you have so much work that you struggle to give each client the attention you know they deserve. And there are other times when you just wish you could find your next client. Running a successful photography business will take hard work. You’ll work long hours and most of it will not be at all glamorous.

Money

Photo businesses are about clients, not money. Get the client piece right, and the money will be fine.

Reminder #4 – Be clear on your point of difference. There are a lot of photographers out there. Most have gear better or equal to your own. They are prepared to work as hard or harder than you. You’re not the only photographer who can do the job. To run a successful business you need to understand what is your point of difference. Is it the client experience you give on shoot day? Is it your post production techniques? Is it the products you offer? There are many possible points of difference. You need to be clear on yours, and be able to explain it to a potential client.

Reminder #5 – Everything is better with a sense of humor. I follow the Facebook page of a photographer who goes by the name Missy Mwac. Check her out. She posts regularly. She has a lot of good, common sense ideas. She dislikes photographers who aren’t making it as photographers who are trying to make it selling photography workshops. And she mentions vodka in a lot of her posts. She is witty. She makes me laugh. I like that in people. People who laugh are fun to be with. Remember, your client doesn’t want the world’s most serious photographer. Everything is better with a sense of humor.

Thanks for reading Five Photography Business Reminders. Have a great week.

Use Recognizable Backgrounds to Add Impact

There has long been a place (and a market!) for images shot in a studio on a plain background – just ask any established studio photographer. Studio images on plain backgrounds help to focus you entirely on the subject. But what if you are looking to bring a more contemporary look to your images? Have you tried to use recognizable backgrounds to add impact? And by backgrounds, I don’t mean studio backdrops – I mean real locations.

Why do recognizable backgrounds help to make a strong image? Recognizable backgrounds add location and meaning to an image. They create a connection with the viewer who will often know the exact location the image has been shot at, and may have even stood in the exact same location.

Flinders St Station

People who know Melbourne will instantly recognize this location

In this image, people who know Melbourne, Australia will instantly recognize this as the front entrance to the Flinders Street Railway Station on the corner of Flinders Street and Swanston Street. The location adds a distinct local flavor, and creates a connection with the viewer. Many people have stood in this exact location.

Why is this an opportunity for your photography business? Demand for images shot in the studio and isolated on white is falling, and demand for real people in real locations (including recognizable locations!) is booming. It is about creating genuine images which the viewer can relate to. Real people, real locations.

Parliament buildings

It’s possible to shoot in a variety of locations in a single shoot

Here are seven quick reasons why you might want to catch this wave.

  • clients love to shoot images which connect them to the location. Whether it’s permanent residents or travelers, people have an emotional connection to their home town, whether it’s a permanent or temporary home town.
  • locations look different at different times of year. Use the seasons to your advantage and shoot different styles in different seasons. Think how you could use this to shoot different images of the same client at different times of year?
  • if you are starting out, you can shoot this style of image with minimal cost. You may want a reflector or two, but you won’t incur the costs of setting up a studio when you shoot this type of image. This can be a very cost effective way to build a portrait business or stock portfolio.
  • demand for ‘local’ stock images is growing rapidly. Stock buyers are moving away from images which could have been shot anywhere, to images which clearly have context and location. If you are interested in driving your stock photo sales, shoot local and make it clear that the images have context and location.
  • shooting images on location is fun. I find it really enjoyable walking around my hometown finding new locations and shooting interesting local images. Often you can generate a very wide variety of images in a short period of time.
  • there is an almost limitless range of possible locations. I am shooting a stock photography series using locations in my home town. I started by writing down some locations to use, and ended up with a list of ideas three pages long! You won’t run out of locations to shoot at. Think creatively and you will be able to generate a huge range of shoot locations.
  • clients love to share location images on social media. This can only be good for business.

Thanks for reading this post. I hope you can use recognizable backgrounds to create some cool images and benefit your photography business. Happy shooting.

6 Photography Business Tips from the Under 12’s

Last night I watched an under 12 girls basketball match. Our team has been having some ups and downs, and have lost more games than we have won.  As I watched them trail for most of the game, hit the lead for the first time in the last quarter, fall behind again, and come through for a close win – I saw the parallel in their journey with the journey of most photographers. Here are 6 photography business tips from the under 12’s!

Tip #1. Hard work can produce results.

When people enter the photography industry they think it is their unique way of seeing the world, and being able to translate that into images, that is the key to their success. For most photographers running successful businesses, they know that their success is built on a combination of talent and hard work.

The under 12’s reminded me of that last night. The team they were playing were probably more talented, but our team kept working hard, and eventually got the win. If your photo business results aren’t coming, it might not be a lack of talent. Are you working hard enough to produce the results? Are you contacting enough potential clients?

Sport shows us that success from hard work can be very sweet

Sport shows us that success from hard work can be very sweet

Tip #2. Practice pays off.

This group of girls have been together since November, training twice per week and playing once per week. It is a long season for them. We are in March and this is only the third game of the season proper. Encouragingly they are starting to play together as a team. The effort they are putting in at training is starting to pay off.

Are you practicing your photography when you don’t have a paying job? Honing your skills in the off season? Are you learning a new play? Practice pays off. Perhaps you should be practicing your shooting techniques, or post production, or client meetings?

Tip #3. Teamwork matters.

In junior sport, sometimes one or two dominant players can carry a team to success. Last night, out of a team of 10, 2 players were unavailable and 2 were in early foul trouble. The remaining 6 players got a lot more court time than usual. They worked together and shared the scoring. They cooperated to add defensive pressure.

Often photographers running their own business think it’s a one person show. It’s not. You are in control like the coach was last night, but you are not the only one contributing.

Who are the team mates who help drive your business? An accountant? A second shooter? A model? Someone to do your post production work? A mentor? A ‘go to’ person who knows how to help you out of a creative rut? A partner to do your print jobs? A strong team is key – even in a ‘one person’ business. Teamwork matters – build a strong team.

Tip #4. There are hurdles to overcome.

Last night, one of the dad’s couldn’t come to the game. I sent him messages every few minutes to keep him up to date with the score. When I look back at those messages, we were behind, 8-3, then 12-10 at quarter time, 22-18 at half time, and we were tied 31-31 at three quarter time. The first time we hit the lead was 36-35 with 4 minutes left. With 1 min 16 seconds left we were up 40-36, then 40-38, and with 2 free throws with 8 seconds left we won 42-38.

Just like in a photography business, they didn’t have it easy. The other team were tough. They had to persevere. And like a determined group of under 12 basketballers, there will be hurdles to overcome in your photography business. It’s easy to give up. Don’t. Expect hurdles and keep going.


Tip #5. It’s Important to be adaptable.

In the basketball team we have 2 tall players, and typically one is on the court while the other rests. Given the early foul trouble to other players they both needed to be on the court at the same time last night. The team adapted (and got a few more rebounds!) As a working photographer you also need to be adaptable.

Your path to success might not be exactly as you originally thought. You might have to shoot some local events and build a network before the high paying weddings start rolling in. You might need to shoot some corporate portraits before celebrities are knocking on your door. Be adaptable and be patient. Sometimes business success avoids the highway and takes the scenic route.

basketballTip #6. Success is very sweet when you have to work for it.

This basketball team has had more losses than wins so far. But the look of satisfaction on the girls faces last night showed how much it meant to overcome a strong team and come away with a win. They had to work for it. The stadium was hot, and there were some very tired kids at the end of the game. But there were some very satisfied looking kids. They had achieved something important.

And in our photography businesses, it won’t be easy. Success after struggle is very satisfying. If you are currently struggling, re-visit the five previous lessons, and trust that success is coming. When it does arrive it will be sweet.

Thanks for reading 6 photography business tips from the under 12’s. Remember that whether you have had a good week or a bad week, there are lessons to learn to take forward into next week. Like the under 12’s, your next opportunity is already looming. Be ready for it. Happy shooting.

Editors Note: if this post has been helpful to you, please see How to Start a Photography Business. This is put together by ShootDotEdit. I’ve been using their post production services for my wedding clients for several years now. Their work is a huge time saver for my business and helps streamline my wedding photography workflow. In addition, they compile a really helpful blog with lots of content for photography business owners. The post I’ve linked outlines 4 ways to prepare your photography business for growth. Check it out!